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Terms and Conditions
1. Introduction
Welcome to AGS Snacks. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Products and Services
- Product Information: We strive to ensure that all product descriptions, images, and specifications on our website are accurate. However, we do not warrant that the content is error-free or complete.
- Availability: All products are subject to availability. We reserve the right to limit quantities and discontinue products without prior notice.
3. Orders and Payment
- Order Acceptance: All orders are subject to acceptance by AGS Snacks. We may refuse or cancel orders for various reasons, including product unavailability or errors in pricing.
- Pricing: Prices are as stated on the website and may be subject to change. All prices are inclusive of applicable taxes unless otherwise stated.
- Payment Methods: We accept various payment methods as specified on our website. Payment must be made at the time of ordering.
4. Shipping and Delivery
- Shipping Policy: We will make reasonable efforts to process and ship orders promptly. Delivery times are estimates and may vary based on factors such as location and courier service.
- Shipping Costs: Shipping costs are calculated based on the delivery location and will be displayed during the checkout process.
- Delivery Issues: AGS Snacks is not responsible for delays caused by the courier service or for any issues that arise after delivery, such as lost or stolen packages.
5. Returns and Refunds
- Return Policy: If you are unsatisfied with your order, you may return unused items with tags intact within 24 hours of delivery. Self-shipping is required as we do not offer reverse pickup.
- Refunds: Refunds will be issued only after we receive and inspect the returned product. Refund processing may take up to 7 business days. Reimbursement for return shipping costs will be provided with AGS Snacks discount vouchers up to Rs.100.
- Exclusions: We do not offer refunds for products that are damaged due to misuse or have been used.
6. Customer Responsibilities
- Accuracy: You are responsible for providing accurate and complete information when placing an order. AGS Snacks is not liable for errors or delays resulting from incorrect information.
- Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of AGS Snacks and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
8. Limitation of Liability
AGS Snacks is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.
9. Changes to Terms
We may update these Terms and Conditions from time to time. The revised terms will be posted on our website, and your continued use of the website constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [India/TamilNadu]. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Chennai/TamilNadu].
11. Delivery Information
At AGS Snacks, we’re committed to delivering your favorite snacks as quickly as possible! Here’s everything you need to know about our delivery times:
12. Minimum Delivery Time: 1 Day
We know how exciting it is to get your snacks quickly, so we offer a speedy 1-day delivery option for those moments when you just can’t wait. Place your order before [cut-off time, e.g., 2 PM] and we’ll ensure your snacks are on their way to you the very next day. Perfect for those last-minute cravings!
13. Maximum Delivery Time: 6 Days
To ensure that we can accommodate all orders efficiently, our maximum delivery time is 6 days. This timeframe allows us to handle high volumes of orders and ensure that each one is packed with care. Rest assured, we’re working diligently to get your snacks to you as soon as possible within this period.
14. Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor your delivery progress. If you have any questions or need assistance, our customer service team is here to help.
“Thank you for choosing AGS Snacks to deliver your tasty treats!”
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